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http://www.alphaworks.ibm.com/tech/cprt

CPRT is a technique for accurately measuring the response time of a Web service as perceived by clients. This resulting information about response time can be supplied to any agent on the Internet, including the service provider. CPRT data can be used to determine whether performance expectations are being met and whether additional resources (such as a more powerful server or a faster network connection) are needed. It can also be used to determine whether the service provider is abiding by a pre-defined service level agreement.